INDUSTRY FOCUS
Why retailers are connecting personal protection into their security programme
With theft, anti-social behaviour, and violence against retail staff at record levels, retailers are looking for new ways to protect employees and reduce shrinkage.
Security providers are now expected to go well beyond the provision of officers and demonstrate an intelligence-led approach, with technology-enabled security plans that connect frontline staff and security officers in an integrated manner.
Historically security officers have been equipped with body-worn cameras. As well as acting as a deterrent, they are able to initiate the recording of an incident to help diffuse a situation and provide video evidence at a later date, if required.
Richard Moreton of leading retail security specialist, TSS, outlines the advantages of new, sophisticated body-worn devices and how to maximise their effectiveness through full integration into an effective security operation.
