As the darker nights draw in, Tesco has rolled out a programme to give its UK staff free access to a personal safety app that can track their journeys and helps them raise the alarm if they feel unsafe.
Success and Excess—Living and Hiding Dependencies on the Job
A brand new report has found a gap in executive knowledge with regards to lone working and safety.
Why LP is More than P&L, and Safety Culture is Everyone’s Responsibility
The rise in attacks on staff is a challenge for the entire retail sector. StaffGuard vIP offers a solution that not only addresses immediate safety concerns but also contributes to a healthier, more secure work environment.
FOMO is a ‘no-no’ according to RISC Associates, who argue it’s smarter to avoid smartphone ‘trances’ and victim vulnerability.
Violence and abuse should not simply be accepted as ‘part of the job’, however incidents of aggression and violence towards retailer staff are almost certain to increase in the run up to Christmas. Therefore, it is vital that staff are trained to be able to defuse hostility and possess the knowledge and skills to contain a difficult situation.
Head of Profit Protection at The Works, David Pardoe, speaks about one strategy he is employing to increase staff safety.
Typically, commercial cleaners work in teams to cover larger premises; nevertheless, they often work in isolation cleaning different rooms, areas, or levels within a building. According to health and safety legislation, it is the retailer’s duty to assess all risks to the health and safety of all employees and contractors - many cleaners in a retail setting are hired via an external agency.
How happy are people working in retail? Not happy enough, a new study conducted by the Retail Trust suggests.
Violence and abuse against retail workers tripled over the pandemic and the situation could be worsening as a result of the cost-of-living crisis. So, how can retailers keep staff safer?
A landmark study into perceptions of personal safety at work has revealed that 6.8 million workers worry about their safety each week, while most employers are underestimating the level of concern.
New Protect Duty legislation will introduce a statutory duty for the owners and operators of publicly accessible locations to take appropriate and proportionate measures to protect the public from terrorist attacks.
All employers have a responsibility and duty of care to ensure that staff feel safe and supported at work, the first step being to make sure that they are aware of potential workplace dangers and equipped with the skills and resources to mitigate risk to their personal safety and wellbeing.
As an employer, you must protect your workers and others from getting hurt or ill through work-related activities. However, no one has to actually be harmed for an offence to be committed under the Health & Safety At Work Act: there only has to be a risk of harm.
It may be small, but the body worn camera is certainly mighty when it comes to defusing a volatile situation.
As the general public return to stores with more confidence, retailers should remind themselves of their duty of care obligations to staff. Naz Dossa, CEO, Peoplesafe, talks through how to meet duty of care requirements and what future developments to be aware of.
Naz Dossa, CEO of technology safety specialists, Peoplesafe, suggests ways in which managers can ensure their staff are safe at work as they cope with staff shortages.
